Get in Touch with Vitavia
We're always here to assist you. Whether you have questions about our products, need support, or just want to share your feedback, the Vitavia team is ready to listen. Choose the contact method that suits you best, and we'll get back to you as soon as possible.
Send Us a Message
Use the form below to send us a direct message. We aim to respond to all inquiries within 24-48 business hours. Please provide as much detail as possible so we can assist you effectively.
Our Contact Information
For immediate assistance or general inquiries, you can reach us through the following channels:
Business Hours:
Monday - Friday: 9:00 - 17:00
Saturday: 10:00 - 14:00
Sunday: Closed
Connect with Us on Social Media
Follow us on our social channels to stay updated on the latest news, product launches, and special offers from Vitavia. Join our community!
Visit Our Office/Warehouse
You are welcome to visit our main office and warehouse during business hours. Our friendly staff will be happy to assist you with product inquiries, order collections, or any other support you might need. We look forward to seeing you!
Our Location on the Map
Find us easily using the interactive map below. Click on the map to get directions directly to our London office.
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our comprehensive FAQ section. We've covered a wide range of topics to help you quickly.
What are your delivery options?
We offer various delivery options, including standard and express shipping. Details on estimated delivery times and costs can be found on our Shipping Information page.
How do I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to the courier's website. You can also track your order directly from your account on our website.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Please review our full Returns Policy for detailed instructions and conditions.
Are your products organic?
Many of our products feature organic ingredients and certifications. Specific details are listed on each product's individual page. We are committed to sourcing high-quality, natural ingredients.